Health Card Renewal – All You Need to Know

Healthcare is an essential aspect of our lives, and the government of Qatar recognizes this. That is why it has made it mandatory for all citizens and expatriates residing in the country to possess a valid Qatar Health Card.

This card is a smart card that stores all your medical records and provides you with access to the country’s top-notch healthcare facilities and services. This article will give you a comprehensive guide to the Qatar Health Card Renewal process and all the information you need to know about it.

What Is a Qatar Health Card?

The Qatar Health Card is a smart card that stores all your medical records and is required for availing of medical services at any government or private healthcare facility in Qatar. The card is issued by the Ministry of Public Health and is an essential document for all residents of Qatar. With the help of this card, healthcare providers can quickly access your medical records in case of an emergency, ensuring prompt and accurate diagnosis and treatment.

Health Card Renewal Online Process in Qatar:

The Qatar Health Card needs to be renewed every two years to ensure that all medical records are up-to-date. The renewal process is simple, and you can complete it online. Here are the steps you need to follow:

Step 1. Visit the official website (hukoomi.gov.qa).

Step 2. Fill in your Qatar ID and Click the Next Button.

Step 3. Fill in the other information like Telephone Number, Receive the receipt voucher by email, and Receive an SMS Notification.

Step 4. Pay the renewal fee (if applicable). The fee for renewing the health card is usually around QAR 100.

Step 5. Submit the form and wait for the confirmation. Once the renewal is complete, you will receive a notification, and your updated health card will be delivered to your registered address.

Benefits of Renewing Your Health Card:

Renewing your Qatar Health Card is not just a requirement; it also offers several benefits, such as:

1. Access to quality healthcare services: With a valid Qatar Health Card, you can avail of the country’s world-class healthcare facilities and services, ensuring that you receive the best possible medical care.
2. Update medical records: The renewal process helps to keep your medical records up-to-date, which is essential for prompt and accurate diagnosis and treatment.
3. Easy access to medical records: In case of an emergency, healthcare providers can quickly access your medical records with the help of your Qatar Health Card, ensuring that you receive prompt medical attention.
4. Cost-effective: Renewing your health card ensures you are covered for all medical services in Qatar, which can save significant costs in an emergency.

How to Apply for a Health Card in Qatar Online?

In case you still need to possess a Qatar Health Card, don’t worry; the process of applying for one is straightforward and can be completed online. Primary Health Care Corporation PHCC Launched the Nar’aakom app to apply for Qatar Health Card (Hamad Health Card). Here are the steps you need to follow:

Step 1. Install the Nar’aakom app (Andriod) or (Apple)

Step 2. Select the Language {English or Arabic}

Step 3. Login or Create a New Account using Qatar ID

Step 4. Click the green button “Apply For Health Card“

Step 5. Fill in the applicant’s Details

Step 6. Fill in the Address Details

Step 7. Upload your Qatar ID and click the “Apply” Button.

Here is the Complete Video on How to Apply for a Qatar Health Card?

How to Check Health Card Status?

Keeping track of your Qatar Health Card status is essential to ensure that it is up-to-date. Here is how you can check your health card status:

Step 1. Visit the official website

Step 2. Enter your Qatar ID number

Step 3. The status of your health card will be displayed on the screen. You can check if your card is active or if it requires renewal.

Qatar Health Card Renewal Process Video

In addition to the written instructions, the Ministry of Public Health also provides a video tutorial that explains the Qatar Health Card renewal process in detail. The video is easy to follow and will provide you with a step-by-step guide to renewing your health card. You can watch the detailed video below.

In conclusion, the Qatar Health Card is an essential document for all residents of Qatar and is a crucial aspect of the country’s healthcare system. By renewing your health card, you can ensure that you have access to quality healthcare services and that your medical records are up-to-date. Restoring your health card is simple, straightforward, and can be completed online. We hope this guide has provided you with all the information you need about the Qatar Health Card Renewal process.

How to reprint a lost or damaged Health Card?

To reprint a lost or damaged health card, you can easily submit a request at any Hamad Medical Corporation health center or hospital. Simply visit the nearest Primary Health Care Centre (PHCC) based on your location. Here is a detailed process and the steps you can follow.

Apply Offline

Step 1: Obtain a Police Report

• Go to a police station and report the loss or damage of your health card.
• Get a police report, as it is required for the application.
• Attach the police report with your application.

Step 2: Apply In-Person

1. You can easily submit a request to reprint a lost or damaged health card at all Hamad Medical Corporation health centers and hospitals. This process is simple and can be done immediately.
2. Visit the nearest Primary Health Care Centre (PHCC). 
3. Once reached, ask the Patient and Visitor Service Center staff to guide you to the right direction for the replacement application.
4. Fill out the provided forms and submit them with the required documents. Required documents include: 
   • Pieces of the damaged health card (if applicable)
   • Copy of the expired health card (if available)
   • Police report
   • Passport or ID copy
   • Two passport-size photographs
   • Residency permit (RP), and 
   • Qatar ID.
5. Submit your application and documents to the PHCC offices from 7:30 am to 2 pm on weekdays.
6. The PHCC officials will review your application and ask for the required payment.
7. Pay the replacement application fee using a debit or credit card. No other form of payment is accepted. 
8. The PHCC may provide you with the replaced health card the same day or ask you to come back another day to collect it.

Apply Online

1. Start by visiting a police station to report the loss or damage of your health card.
2. Obtain a police report, as it is required for the application.
3. Register on the Qatar e-Government portal before using the online service. Here is the link: https://hukoomi.gov.qa/ar 
4. Access the official link for the online application page.  
5. Click on the “Apply online” tab and Fill out the online form with all the required information.
6. Enter your Qatari ID number and select “Replace (Lost/Damaged health Expiry Date)” in the “Card Information” section. Select “Next”
7. Choose the number of years of validity and your preferred delivery option, then enter the contact number on the “Application Form” page.
8. You have the option to choose your preferred delivery method. You can either collect the card from Rumailah Hospital without any charges, pay a fee to collect it from a post office, or have the card delivered to you.
   1. If you selected “Yes” to receive the receipt voucher by email, enter your email address.
   2. If you want to receive an SMS notification when the card is ready, enter your cell phone number.
9. Review the application to ensure all the information is correct.
10. Use a debit or credit card to pay the fees and submit your application.

Required Documents

1. Pieces of damaged health card (if applicable)
2. Copy of expired health card (if available)
3. A police report of the lost/damaged license
4. Passport or ID copy
5. Two passport-size photographs
6. Residency permit (RP)
7. Qatar ID (issued with your RP)

Fees

1. If your health card is still valid: QR100 for Qataris and GCC residents, QR200 for non-GCC residents and domestic staff.
2. If your health card has expired: Double the fee for a new health card.

Processing Time

1. In-person application at the Primary Health Care Centre: 24 hours.
2. Online or post office application: Delivery within two to three weeks of submitting the application.

How can I get my Health Card receipt renewal in Qatar?

Online Instructions:

1. Visit the official website: http://portal.www.gov.qa/ and complete the online form by entering all the necessary information.
2. On the “Card Information” page, enter your Qatari ID number and choose “Renew (Update Expiry Date)”. Then, click “Next”.
3. On the “Application Form” page, select the number of years you want to renew the card for and enter your telephone number.
4. If you want to receive the receipt voucher by email, provide your email address. If you prefer SMS notifications, enter your cell phone number.
5. Click “Next” to proceed to the “Payment Details” page, and then click “Pay”.
6. Make the payment for the appropriate fees and submit your application.

Offline Instructions:

1. Go to any HMC facility or a health center affiliated with the Primary Health Care Corporation (PHCC).
2. Give the following documents:
   1. Qatar Nationals: Copy of your valid ID or passport, and a (4cmx3cm) passport-size photo.
   2. Qatari Children: Their ID number and old health card.
   3. GCC National Adults: Copy of your ID with Qatar personal identity number and old health card.
   4. GCC National Children: Copy of your ID with Qatar personal identity number and old health card.
   5. Adult Residents: QID with a valid residence permit and old health card.
   6. Children Residents: QID with a valid residence permit, old health card, and original QID of the sponsor.
   7. Domestic Staff: QID with your valid residence permit, original QID of sponsor, and old health card
3. Pay the required fees.

Fees

Applicable fees depend on the type of applicant as follows:

1. Qatari adults and children pay QR50.
2. GCC nationals, including adults and children, also pay QR50.
3. Residents, regardless of age, pay QR100.
4. The domestic staff pays QR50.

How can I get a new Health Card in Qatar?

To obtain a new health card, an individual must follow these steps:

Step 1: Visit the nearest Primary Health Care Center (PHCC) where you live

• Fill out the appropriate forms provided at the PHCC.
• You will receive a PHCC health file number.

Step 2: Prepare the Required Documents:

1. Qatari Adults:

• Bring a valid Qatar Identification Card (QID).
• Carry a 4cmx3cm photo.
• Pay a fee of fifty Qatari Riyals (QR. 50).

2. Qatari Children:

• Bring a birth certificate with the QID number.
• Carry a valid Qatar Identification Card (QID).
• Bring a 4cmx3cm photo.
• If it’s the first time applying, bring the Inoculation Card.
• Pay a fee of fifty Qatari Riyals (QR. 50).

3. GCC National Adult Residents:

• Bring a valid Qatar Identification Card (QID).
• Carry a 4cmx3cm photo.
• If renewing the card, bring the old health card.
• Pay a fee of fifty Qatari Riyals (QR. 50).

4. GCC National Child Residents:

• Bring a birth certificate.
• Carry a valid Qatar Identification Card (QID).
• Bring a 4cmx3cm photo.
• If it’s the first time applying, bring the Inoculation Card.
• If renewing the card, bring the old health card.
• Pay a fee of fifty Qatari Riyals (QR. 50).

5. Adult Residents:

• Bring a valid Qatar Identification Card (QID).
• Carry a 4cmx3cm photo.
• Pay a fee of one-hundred Qatari Riyals (QR. 100).

6. Children Residents:

• Bring a valid Qatar Identification Card (QID).
• Carry a 4cmx3cm photo.
• If it’s the first time applying, bring the Inoculation Card.
• Pay a fee of one-hundred Qatari Riyals (QR. 100).

7. Domestic Staff:

• Bring a valid Qatar Identification Card (QID).
• Carry a 4cmx3cm photo.
• Bring the sponsor’s valid Qatar Identification Card (QID).
• Pay a fee of fifty Qatari Riyals (as per the rules and regulations of personally sponsored professions prescribed by the Ministry of Interior).

All applicants must also submit a copy of a utility bill (Phone, Water/Electricity) as proof of residence.

How can I Print or Download my Hamad Health Card?

You cannot print or download your Hamad Health Card. If you lose or damage your card, you must reapply. You will receive your new card within 2-3 weeks if you apply online, or within 1-2 days if you apply in person.